So I’m very sad to say that among some people, freelancers have a bit of a rep for being unreliable. Well I’m here to say that no we aren’t. OK, some people might have a bad experience with a particular freelancer, or even several in certain industries but in the web design industry, I sometimes feel like we are all “tarred with the same brush”. So to speak.
I once went in for a job to do a website for a reputable company in Leeds and I didn’t get the job because “we don’t like using freelancers” and “we don’t think you’re going to be around in two years time to support us”. 6 weeks later that same company called me back having placed a deposit with a web design firm, had their designs done and the firm had gone bust.
“I’ll gladly help you” I said with a wry grin on one side of my face. (The client doesn’t mind me writing this, in fact we’ve had a bit of a laugh about it.)
This was three years ago and I still work on a monthly retainer for this company and have developed several solutions for them over this time. Happy days!
When I’m breaking my neck to ensure I provide my customers with a superior service, our reputation is being marred by the misgivings of others. To this I say “no fair”.